RETURNS AND REFUNDS
Returns and refunds are for DAMAGED / DEFECTIVE PRODUCTS ONLY. If an item arrived damaged in transit, you are eligible for a free replacement or a partial refund of the item cost (refund amount depends on the severity of damage). Please email a photo of damage and include your name that you used to place your order and send it to email@example.com
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately at firstname.lastname@example.org if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Thank you.